Returns & Refund Policy
At Long Agriplex, we strive to provide quality equipment and excellent customer service. Please review our return and refund policy below.
New Equipment
Once equipment has been delivered, used, registered, or financed, all sales are considered final unless otherwise required by law or covered under manufacturer warranty. Warranty claims are handled directly through Long Agriplex's service department. Delivery charges are non-refundable.
Used Equipment
All used equipment is sold AS-IS, WHERE-IS WITH NO WARRANTIES OR GUARANTEES OF ANY KIND unless otherwise stated in writing. Customers are encouraged to in person inspect all used equipment prior to purchase.
Parts & Accessories
Unused parts and accessories may be returned within 14 days of purchase with original receipt and packaging. Special order items and electrical components may not be eligible for return. Restocking fees will apply.
Deposits & Special Orders
Deposits placed on equipment or special-order items may be non-refundable. Please confirm all details prior to purchase.
Manufacturer Warranty
Many new equipment items include manufacturer warranty coverage. Warranty terms vary by manufacturer. Please contact us for specific warranty information regarding your purchase.
Delivery & Pickup
Customers are responsible for inspecting equipment upon pickup or delivery. Any concerns or damage claims should be reported immediately.
Contact Information
If you have questions regarding returns, refunds, or warranty information, please contact us.